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Emergency Services


 Services at No Charge (F)  Fee for Services ($)
 Sliding Scale (SS)  Insurance Accepted (I)
 Support Group (G)  Serving Berks County (B)
 Serving Lancaster County (L)  Hotline or Helpline (H)
 Appointment Necessary (A)  Drop-Ins Welcome (D)
 Multi-Lingual Services (M)  

Berks $ In Your Pocket Coalition
Trained tax preparer volunteers at the Muhlenberg Community Library will prepare and file taxes for free for households whose income was less than $57,000 in 2011. Visit the library for a list of items that must be brought to the tax preparation appointment. (BC, A, F)
3612 Kutztown Road
Laureldale, PA 19605


Berks Talkline, Inc.
A confidential, nonjudgmental listening service for youth and adults, also acting as a liaison between youth and adults and community agencies. (F, B, H)
P. O. Box 13234, Reading, PA 19612
Office: 610-921-9820
800-472-TALK 610-374-TALK
(800-472-8255 610-374-8255)

Berks Women in Crisis
Committed to the elimination of interpersonal and institutional violence within our community. Prevention of spouse and sexual abuse, rape victim services, shelters for women and children. (F, B, L, A, M)
645 Penn Street, 2nd Floor, Reading, PA 19601
Hotlines: 610-372-9540 (English)
610-372-7463 (Spanish)

Central PA Food Bank
Providing food and grocery items to more than 400 member agencies in Central PA, including pantries, shelters, soup kitchens, daycares, MH/MR, D&A and transitional programs. (L)
3708 Corey Rd., Harrisburg, PA 17111

Clare House
Clare House shelter serves homeless women and children by providing a temporary home in a caring environment, life-skills programs and aftercare support leading to self-sufficiency. (L, A, D)
342-344 E. Chestnut Street
Lancaster, PA 17602
717-291-8967 (if you are literally homeless)
United Way LINC
717-291-5462 (if you are in danger of being homeless)

Community Services Group
Provides a network of comprehensive mental health, IDD, children’s mental health, autism, and eldercare services with the goal of empowering individuals and promoting independence and wellness. (BC, LC, A)
320 Highland Drive
PO Box 597
Mountville, PA 17554
Toll-free: 877.907.7970

CONTACT Lancaster Helpline
24-hr. help center offering free, confidential, anonymous helplines for adults, teens and children, staffed by experienced, well-trained volunteers. (F, L, H)
134 E. King St., Lancaster, PA 19602
Helpline: 717-299-4855
Teen Line/Kids Line: 717-394-2000
TTY: 717-299-7184

Domestic Violence Services of Lancaster Co.
Provides a protective residence and counseling for victims of domestic violence, presentations to schools on dating violence and healthy choices, and community education support groups. (F, G, B, L, H, A, D, M)
P.O. Box 359, Lancaster, PA 17608
717-299-9677 · Hotline: 717- 299-1249

Emergency Shelter Services
24-hr. facility providing bed space for homeless families/individuals, case management, referrals and a daily community feeding program coordinated with local churches. (L)
Crispus Attucks Community Ctr., 407 Howard Ave., Lancaster PA 17602

Greater Berks Food Bank
Collecting, storing, and distributing donated food through a network of emergency food providers. Meals provided at no cost if you meet income guidelines. Food donations welcome. (F, B, M)
1011 Tuckerton Ct., Reading, PA 19605

Lancaster Food Bank -- Community Action Program of Lancaster County
The Community Action Program of Lancaster County administers The Emergency Food Assistance Program (TEFAP) and the PA Department of Agriculture's State Food Purchase Program (SFPP) for Lancaster County. The Federal program gives the Food Warehouse access to commodity foods provided by the USDA, while the PA program allows for the purchase of nutritionally adequate foods to supplement the TEFAP foods. (LC, A, F)
Community Action Program of Lancaster County
601 S. Queen Street
P.O. Box 599
Lancaster, PA 17608-0599
717-293-0187 x0

Lancaster Housing Opportunity Partnership
We are able to help residents, builders, developers, lenders, real estate agents, and municipal officials turn the dream of a quality home into reality for individuals and families throughout Lancaster County. Services include a Community Homebuyer Program, Housing Resource Center, Affordable Housing Development/Acquisition, Rehab & Resale, Community Outreach & Advocacy. (LC, A, F & $)
Homebuyer Program Classes offered through The Family Center of Gap, Gap, starting on Sep 27. Call 717-291-9945 to register.
123 East King Street
Lancaster, PA 17602
for Fair Housing Center

Lititz Warwick Community Chest
Your local food bank which provides temporary assistance to neighbors in need who reside within the boundaries of the Warwick School District. (LC, A, F)
HOT LINE: 717-627-0770

National Capital Poison Center
Providing toll-free assistance via hotline for poison emergency. (F, B, L, H, M)

New Holland Area Food Bank
Part of the Central Pennsylvania Food Bank.
221 E. Main Street
New Holland, PA 17557


PA CareerLink -- Berks County
Our goal is to provide high-value, low-cost employment and training services and information to businesses and job seekers of Berks County. The community services agency has recently moved to Kutztown Road. (B, A, $)
1920 Kutztown Road
Reading, PA 19605

Emergency Food and Shelter -- to serve the one-time emergency needs of migrant and seasonal farmworkers and other rural disadvantaged people who may not be eligible for other emergency services.
Services: Nutritional assistance, emergency shelter, first month rental assistance, rent in arrears assistance, mortgage assistance and utilities in arrears assistance (one-time only assistance).
Head Start for Migrant and Seasonal Farmworkers -- provides quality child care, including education, training, disability, family literacy, nutritious meals and advocacy services to establish sound development for children from birth to 5 years. (B, A, F, $)
121 South Second Street
Reading, PA 19602

(610) 988-1675
(610) 376-2850

Reading-Berks Emergency Shelter
Helping individuals/families become and remain self-sufficient, providing shelter, housing, counseling, job-readiness training, childcare, life skills and literacy/ESL instruction, on-site health care, mental health services. (F, $, SS, I, G, B, A, D, M)
430 N. 2nd St., Reading, PA 19601

The Salvation Army -- Hamburg Service Center
Wide range of services include housing and homeless services, adult rehabilitation, disaster relief, elderly services, youth camps, prisoner rehabilitation, drug and alcohol rehabilitation. (B, A, F, $)700 S. Fourth Street
Hamburg, PA

Sexual Assault Resource & Counseling Center
The Sexual Assault Resource and Counseling Center (SARCC) counsels and supports clients while also advocating for the rights of victims and educating for the elimination of sexual assault. SARCC also offers a Women’s Survivor Support Group that meets Tue, 10 am -- Noon, and a Serenity Group that meets Mon, 5:30 -- 7:30 pm. (BC, LC, A, D, F, G, H, $)
615 Cumberland Street
Lebanon, PA 17042

Hotline: 717-272-5308

Tabor Community Services
Tabor provides services in four key program areas: housing counseling, financial counseling, supportive housing, and community development. Participants in the financial and housing counseling programs exit the programs as a homeowner. Tabor currently manages over 4,000 family cases in Lancaster County per year. (LC, A, F and $)
308 East King Street
Lancaster, PA 17602

The Salvation Army
Providing emergency services to individuals and families in need, including help with prescriptions, utilities, food, clothing, heat. Also offers an after-school program. (F, B, H, D, M)
301 S. 5th St., Reading, PA 19603
131 S. Queen St., Lancaster, PA 17608

United Way of Lancaster County
United Way of Lancaster County “focuses on the building blocks of a good quality of life: education, financial stability, and health.” The United Way website provides links to a list of local agencies that offer United Way-supported programs and services, as well as a “safety net” link of agencies that provide emergency and supportive services.
The site also includes a “Where to Call Guide” for free meals in Lancaster County, preschools, summer camps, and volunteer opportunities. (L, F, $, A, D, G)
630 Janet Avenue,
Lancaster, PA 17601

Water Street Ministries
The ministries of Water Street provide an array of services to the homeless and working poor in Lancaster County and beyond. They include Rescue & Renewal Services for the Homeless with emergency shelter, recovery programs and furniture, clothing, and food assistance; health and dental care, Equipping Urban Youth to be Leaders at Teen Haven, Educating Young Children at Wonder Club Early Learning Centers in Lancaster and Columbia. (L, A, F, $)
210 S. Prince Street
Lancaster, PA 17603


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